I love Hugo boss stuff because the quality is absolutely outstanding throughout their entire range of merchandise. I received a black leather file for my birthday last year and it was faulted on the front the leather was slightly bevelled, I made contact with the guarantee provider who is called distri brands and they exchanged it for me for a new file and threw in 3x free diaries which I'm absolutely in love with due to the unbelievable quality. The pages are so thick and crisp they just scream quality. I have the full range of stationary and I wouldn't part with it for love nor money. Then there's the clothing that my 2 sons adore, when I can afford it I always treat them to the odd t shirt or sweater, again the quality is outstanding. So the merchandise and customer service are fab however let's talk prices. They are absolutely extortionate they fairly break the bank, I'd never pay full price for anything. You can pick up really cheap quality stationary at discount stores like tk max and you can get massive discounts on the clothing range at the house of frazer. The Hugo boss stores rarely discount their stock I deffo prefer to shop elsewhere for my hugo stuff the discounts are way higher elsewhere it pays to shop around I consider each purchase an investment tho because of the high quality